Providing affordable web services to small businesses in South Yorkshire
Affordable web services for small businesses
At Ian’s Web Design we specialise in offering small businesses within South Yorkshire and surrounding areas affordable web design services.
Being a small business ourselves we understand, the problems, stresses and strains of starting up or even expanding a SME. After all we are currently going through or have just gone through the same thing ourselves!
Our clients range in size from small business start ups all the way to the larger expanding and developing SME’s, covering a wide range both the B2B and B2C business sectors.
Our clients are not just given an off the shelf solution, which only satisfies part of their business requirements! After an initial free consultation, we continue to work alongside you developing an individual accessible website design solution, fulfilling the client’s current requirements. Whilst leaving the way open to further expand and develop the web services as and when resources allow, or when our clients need any of the extra web design services we provide.
The owner, managers of small businesses increasingly realise that embracing the new web based technologies, can be an important step in the further development and expansion of their business.
We understand that each of our clients are totally different and require an individual solution.
Our free consultation service
Before we start work on any project, we take the time to find out what our potential clients need, during our free consultation process. We achieve this by visiting the potential client, talking to them at length on the telephone or discussing their needs in a private forum area within our customer support forum.
During this process we analyse their requirements, before recommending an affordable website design solution and other appropriate web services.
Depending upon the needs of the client’s business these recommendations could take the form of; a small static website, customising a suitable open source software application or developing a fully bespoke website application from scratch, for example.
As a small web design company, we are able to keep our overheads low, enabling us to keep our range of web services affordable to all local businesses.
Our current portfolio of available services include:–
- Accessible Web Design
- Professional Shared website hosting and email facilities
- Broadband (ADSL, SDSL) connectivity
- VOIP telephony Solutions
- SEO services
- Website Promotion and marketing services
- e-Commerce shopping carts and website integration
- Print design
- Customised programming
- Recommend products and services
We aim to develop an ongoing relationship with all our clients, as part of our commitment to customer service, a personal one to one service with the availability of several different contact methods:
- Face to face contact — either at your business premises or at our offices by mutual appointment
- A FAQ area — Your first stop for any support issues
- Customer Support Forums — Private and client only forums, with private internal messaging system, available to all clients to discuss any aspect of their projects
- Automated Help desk ticket system — for any urgent support issues
- Mobile Telephone Contact numbers — just in case of any urgent issues while out of the office
- Email — near instant communication worldwide!
- Fax — ideal for documents which require a signature
- Telephone — if you just want to talk about anything, or leave a message and i'll get back to you.
All our clients are free to choose the most appropriate or convenient method of communication according to the nature of their enquiry.
We appreciate all types of feedback, not just the positive type, from our clients and potential customers; we need you to tell us what we are doing right, and more importantly anything we are doing wrong or just not got quite right yet!
©2012 Ian’s Web Design Services — Accessible Web Design | Affordable Web Hosting Solutions
